Make a Claim

You must contcat Claims Company as soon as possible, but in any event within 31 days.
For policies purchased on or after 29 March 2019 please contact:

White Horse Administration Services Ltd
Telephone: 0818 946 910 or
Email: [email protected]

For policies purchased prior 29 March 2019 please contact OSG Travel Claims.

You can obtain a claim form online at and return it to

OSG Travel Claims,
Merrion Hall,
Strand Road,
Dublin 4.

You can contact OSG Travel Claims directly on 01 2611550.

Please ensure that all Original Documentation in support of your claim is sent with your claims form as photocopies are not acceptable and can lead to a delay in the handling of your claim.

An acknowledgement letter will be sent to you upon receipt of your completed claims form that will advise you of your claims reference number. Please ensure that this reference is quoted in any future contact.